What We Collect and Why We Use It
When you open an account with us, we collect the information you provide during registration — your name, email address, phone number, and any payment details linked to your e-wallet. If you deposit or withdraw through DANA, OVO, or GoPay, we log the transaction reference and
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wallet identifier to verify the transfer and match it to your account. We do not store full wallet credentials on our servers; that authentication stays within the respective payment provider's own environment. We also collect device and session data — browser type, IP address, and session
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timestamps — to detect unusual login attempts and keep your account secure. This data is used solely for account management, fraud prevention, and to meet any reporting obligations that apply under local law where our services are available. We do not sell your personal data to
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third parties. Sharing with external partners only occurs where it is technically necessary to process your payment — for example, passing a transaction ID to DANA's payment gateway — or where we are legally required to do so. You can request a summary of the data
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we hold on your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.