Reference

How crvip7 Handles Your Personal Information

This page explains exactly what data we collect when you use crvip7, why we collect it, and how we protect it — including details tied to your DANA, OVO, and GoPay wallet activity.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session transparencyYour right to access or delete dataIndonesia-region policy
crvip7 How crvip7 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at crvip7 runs through several layers — from how your login is verified to how long we keep transaction records. We apply encryption across account sessions and any communication that carries payment references. Below are the four areas we handle most carefully.

Account Security and Login

Each login session is validated against your registered device and phone number. Suspicious access from an unrecognised device triggers an OTP check before the session is allowed to proceed.

Cookie and Session Data

We use session cookies to keep you logged in across pages and to track which wallet method you last used. You can clear these through your browser settings at any time without losing account data.

Data Retention and Deletion

Account records are kept for as long as your account is active and for a period afterward as required by applicable local law. Once a deletion request is verified, we remove personal identifiers from active systems.

Payment Data Handling

Transaction references from DANA, OVO, and GoPay are stored only to verify deposits and withdrawals. Full wallet credentials are never stored on our side — that stays with your payment provider.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles these requests directly. Responses are processed in the order they are received, and we aim to confirm receipt within one business day. Reach us through any of the channels below.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our team can verify your identity and pull up your data profile to address privacy requests directly.

Email Support

Send your request to our support email with your registered account details. Include your phone number or wallet ID so we can locate your record without delay.

Account Help Centre

The help centre inside your account lists the steps to submit a data access or deletion request. Follow the privacy request path and we will confirm receipt.

Common Questions About Your Privacy on crvip7

These are the questions we hear most often about how your data is handled. If something is not covered here, reach out through live chat or the help centre inside your account.

We collect your name, email, phone number and any wallet identifier you link during setup. If you use DANA, OVO or GoPay, the transaction reference for each deposit or withdrawal is also logged against your account.

We only share data where it is necessary to process a payment — passing a reference to DANA or OVO, for example — or where local law requires disclosure. We do not sell personal data to advertisers or analytics brokers.

Submit a request through live chat or the privacy path in our help centre. Confirm your identity with your registered phone number and we will provide a summary of what we hold on your account.

Yes. Send a deletion request via email or live chat with your account details. Once identity is verified, we remove personal identifiers from active systems, subject to any retention period required by local law.

We use session cookies to maintain your login state and remember your last payment method. These cookies do not carry financial credentials. You can clear or block them through your browser without affecting your account data.

Your full wallet credentials stay inside GoPay's or DANA's own environment. We only receive a transaction reference number. That reference is stored to match the deposit to your account, nothing more.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.